Informativa sui rimborsi

Returns Information

Thank you for shopping with By Nomad 2.0 If for some reason you are not satisfied with your purchase, we will accept the return of goods within 7 days of purchase. 

• Email info@nomad20.com to contact our customer service.

• Please confirm regarding the issue.

• You will be guided by our customer service for the return instructions.

Important Information

• We don't accept international returns. Please contact us in case if you receive defected items.

• All items must be exactly as you received them with all tags still intact and must be in perfect new condition (unworn).

• Please note that we will first check the complete condition of the returned item(s) before deciding to proceed and send the exchange item(s) thereafter.

• Purchases are exchangeable into any item with the exact same or higher price amount.

• All exchanges are subject to availability

• Customers are responsible for shipping & handling charges for posting items back to us unless deemed faulty. 

• Return is prohibited if the items have been worn, damaged or washed

• If you no longer have the original packaging, you can return your order using any other packaging, as long as it is sealed correctly to avoid losing the item(s).

• Refund only applied to products with manufactory defect.

• Photos of faulty items must first be approved by our customer care consultants before the refund can be processed.

• Please note the refund can take up to 5 business days to be processed.

• Please note sale items are final sale and cannot be returned for a refund or exchange unless deemed faulty.